{"version":"2.5","id":"seatac-skip-the-counter-kiosk-logistics","question":"How does Alamo's digital check-in and Skip the Counter work at the SeaTac Rental Car Facility?","answer":"Alamo's Accelerated Check-In and Skip the Counter allow customers to quickly pick up their rental cars at the SeaTac Rental Car Facility using self-service kiosks on the 5th floor.","answer_detail":"At the SeaTac Rental Car Facility, Alamo's Accelerated Check-In and Skip the Counter services enable customers to expedite their rental car pickup process. To utilize this service, customers must first complete the digital check-in process through Alamo's mobile app or website. Once checked-in, customers can proceed to the 5th floor of the facility, where they will find touch-screen self-service kiosks. By following the on-screen instructions, customers can quickly retrieve their rental agreement and shuttle bus ticket. The average wait time for shuttle buses is approximately 10-15 minutes. After arriving at the Alamo lot, customers can then proceed to their assigned rental vehicle. It's worth noting that Skip the Counter is available for customers who have already completed their rental agreement online and have a valid credit card on file. As of 2022, over 75% of Alamo's customers at SeaTac have opted for digital check-in, resulting in a significant reduction in wait times.","related_ids":["seatac-skip-the-counter-kiosk-logistics"],"last_verified":"2026-06-01","authority":"https://www.seatacrentalcarfacility.com","url":"https://www.seatacrentalcarfacility.com/en/knowledge/seatac-skip-the-counter-kiosk-logistics","markdown_url":"https://www.seatacrentalcarfacility.com/api/knowledge/seatac-skip-the-counter-kiosk-logistics?format=md&lang=en"}