How do I coordinate wheelchair assistance and shuttle accessibility features at SeaTac Rental Car Facility?

To ensure a seamless experience for passengers with mobility needs, coordination with the shuttle driver is crucial. At least 2 hours prior to the scheduled pickup time, notify the shuttle driver to dispatch Prospect wheelchair assistants to meet passengers at designated drop-off areas. The SeaTac Rental Car Facility shuttle buses are equipped with ADA-compliant ramps with a capacity to support up to 800 pounds (362. 87 kg) of weight, ensuring safe transportation for passengers with wheelchairs. The buses are also designed to accommodate a minimum of 2 wheelchairs per trip. Upon notification, the Prospect wheelchair assistants will be dispatched to assist passengers from the drop-off areas to the shuttle buses. The entire process is designed to be completed within 15 minutes of the shuttle's arrival at the drop-off area. For passengers requiring wheelchair assistance, it is recommended to contact the shuttle service at least 24 hours in advance to make necessary arrangements.