Agent discovery: llms-knowledge.txt, developers hub, api-catalog, knowledge MCP search_knowledge
Visitor Guide/Visitor Guides
Visitor Guides

How do I use the 5th-floor self-service kiosk or Skip the Counter program to bypass the Alamo main lobby counter at the SeaTac Rental Car Facility?

Verified: 2026-06-22

At a glance

Use the 5th-floor self-service kiosk or complete free online Accelerated Check-In with Skip the Counter, print your rental agreement, walk past the lobby counter to your assigned vehicle, and present the agreement plus your driver's license at the exit booth.

What to know

Topic-specific long guide — no rental shuttle/CFC boilerplate

Visitor guide details

What to expect on your trip

  • At the SeaTac Consolidated Rental Car Facility (CONRAC) at 3150 S.
  • , SeaTac, WA 98188, Alamo operates on the 5th floor where the free airport shuttle drops passengers after a roughly five-minute ride from baggage claim.
  • Step 1 — Before you travel (Skip the Counter only): Visit alamo.
  • com, open your reservation, and activate Accelerated Check-In.
  • Enter your driver's license number, contact details, and verify your identity.

At the SeaTac Consolidated Rental Car Facility (CONRAC) at 3150 S. , SeaTac, WA 98188, Alamo operates on the 5th floor where the free airport shuttle drops passengers after a roughly five-minute ride from baggage claim. After exiting the shuttle on the 5th floor, walk-in customers normally queue at the main lobby counter—but two faster paths bypass that line entirely: the Self-Service Kiosk and the free Skip the Counter program tied to online Accelerated Check-In. Step 1 — Before you travel (Skip the Counter only): Visit alamo. com, open your reservation, and activate Accelerated Check-In. Enter your driver's license number, contact details, and verify your identity. Then select the free Skip the Counter option, confirm your protection choices, accept the Rental Agreement Terms and Conditions, and register a valid credit card on file. Alamo does not charge the card until you return the vehicle. Print your rental agreement at home or at a hotel business center and bring the hard copy with you. If you prefer not to complete online check-in, you can still use the on-site kiosk when you arrive. Step 2 — Reach the 5th floor: From SEA baggage claim, follow signs to the Rental Car Facility shuttle at the lower drive near Carousel 1 or Carousel 15. Board the free shuttle for the five-minute trip to the CONRAC. The shuttle runs 24 hours a day, 365 days a year. Upon arrival, all shuttle passengers are discharged on the 5th floor at Alamo's service level. Step 3 — Bypass the main lobby counter: For kiosk check-in, locate Alamo's touchscreen Self-Service Kiosk inside the 5th-floor lobby. Scan your confirmation or enter your reservation details, follow the on-screen prompts, and collect the receipt-sized rental agreement the kiosk prints. For Skip the Counter, do not stop at the kiosk or counter—walk past the main lobby queue directly toward the vehicle garage. Your printed agreement lists the stall or row number for your assigned car. Step 4 — Pick up your vehicle: Proceed to the indicated parking stall on the 5th-floor garage level, load luggage, complete a brief walk-around inspection, and enter the vehicle. Step 5 — Exit booth presentation: Drive to the facility exit booth. Hand the booth agent your printed rental agreement and a valid, unexpired driver's license for every driver. The agent verifies your documents and releases you to the roadway. Peak weekday periods from 6 AM to 9…

Related

Back to Visitor Guide