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Visitor Guides

Where is the Avis Preferred counter located at the SeaTac Rental Car Facility?

Verified: 2026-06-22

At a glance

Level 2 — take the escalator directly from the shuttle drop-off to the Avis counter marked Preferred.

What to know

Topic-specific long guide — no rental shuttle/CFC boilerplate

Visitor guide details

What to expect on your trip

  • Have your Wizard Number, driver's license, and payment card ready before stepping off the escalator.
  • If you need step-free access, use the elevator banks at the north or south ends of the building to reach Level 2 instead of the escalator.
  • After completing paperwork at the Preferred counter, follow Avis signage to the north or south elevator cores to reach your assigned vehicle on the ready-line floors.
  • Avis SEA operates 24/7 and can be reached at (206) 433-5231 if signage is unclear.
  • After-hours returns use Level 1 of the parking garage with the key drop box at the return counter.

At the Seattle-Tacoma International Airport Consolidated Rental Car Facility (CONRAC) at 3150 S 160th St, SeaTac, WA 98188, Avis Preferred members must not join the standard ground-floor counter queues that form directly in front of the shuttle drop-off. Per Avis's official SEA location directions, after arriving on the free Port of Seattle rental car shuttle—typically a 5-minute, 2-mile ride from baggage claim doors near carousel #1 or #15, with buses running about every 5 minutes and operating 24 hours a day, 365 days a year—Preferred renters should immediately take the escalator directly to Level 2 and proceed to the Avis counter clearly marked "Preferred. " The four-story CONRAC, which opened in May 2021 across 23 acres, places most walk-up agency counters on the arrival level where passengers first exit the shuttle; Level 2 is where Avis routes its loyalty members to bypass those general lines. This floor-level routing is the facility's primary skip-the-queue mechanic for Avis Preferred and can save roughly 5 to 12 minutes during peak banks (6–9 AM and 4–7 PM) when standard queues stretch longest. Have your Wizard Number, driver's license, and payment card ready before stepping off the escalator. If you need step-free access, use the elevator banks at the north or south ends of the building to reach Level 2 instead of the escalator. After completing paperwork at the Preferred counter, follow Avis signage to the north or south elevator cores to reach your assigned vehicle on the ready-line floors. Avis SEA operates 24/7 and can be reached at (206) 433-5231 if signage is unclear. After-hours returns use Level 1 of the parking garage with the key drop box at the return counter.

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