How do Emerald Club members bypass the counter and access the Emerald Aisle at the SeaTac Rental Car Facility?
Verified: 2026-06-17
At a glance
Proceed to the upper lobby, take the escalator or elevator down one level to the right, and walk directly to the Emerald Aisle. No counter stop needed.
What to know
Topic-specific long guide — no rental shuttle/CFC boilerplate
Visitor guide details
What to expect on your trip
- At the SeaTac Rental Car Facility (3150 S 160th St, SeaTac, WA 98188), National Car Rental’s Emerald Club members can bypass the main counter entirely using a dedicated logistics path.
- Upon entering the facility’s upper lobby (Level 3), do not approach the National service counter.
- Instead, locate the escalator or elevator bank on the right side of the lobby.
- Take either down one level to Level 2, which houses the vehicle pickup area.
- The escalator descent takes approximately 15 seconds; the elevator wait time averages under 30 seconds during peak hours (6:00 AM–9:00 AM and 4:00 PM–7:00 PM).
At the SeaTac Rental Car Facility (3150 S 160th St, SeaTac, WA 98188), National Car Rental’s Emerald Club members can bypass the main counter entirely using a dedicated logistics path. Upon entering the facility’s upper lobby (Level 3), do not approach the National service counter. Instead, locate the escalator or elevator bank on the right side of the lobby. Take either down one level to Level 2, which houses the vehicle pickup area. The escalator descent takes approximately 15 seconds; the elevator wait time averages under 30 seconds during peak hours (6:00 AM–9:00 AM and 4:00 PM–7:00 PM). Once on Level 2, follow the overhead signs for “Emerald Aisle” – the walk from the escalator/elevator to the aisle is roughly 50 feet (15 meters). The Emerald Aisle contains a curated selection of midsize, full-size, and premium vehicles (e. , Nissan Altima, Chevrolet Malibu, Ford Explorer). Members simply choose any available car, verify the keys are inside, and drive to the exit gate, where a quick license scan confirms the rental agreement. This bypass saves an average of 5–8 minutes per transaction compared to counter service. Note: The facility operates 24/7, but the Emerald Aisle is restocked daily by 5:00 AM to ensure availability for early flights. For members with reservations, the vehicle selection is guaranteed; for walk-ups, availability is first-come, first-served. Always check the digital kiosk near the aisle for any upgrade offers or specials.
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