What are the bypass and skip-the-counter options available for Payless at SeaTac Rental Car Facility?

Detailed answer

At SeaTac Rental Car Facility, Payless customers can choose between using the standard counter lines or leveraging the benefits of the Payless Perks program to expedite their rental process. The standard counter lines are available for all customers, with an average wait time of 15 minutes during peak hours (typically between 6:00 AM and 10:00 AM). In contrast, Payless Perks members can skip the counter entirely, as they have pre-arranged their rental details online or through the mobile app. This can save up to 30 minutes of waiting time during peak periods. As of 2023, the Payless Perks program is free for loyalty program members, and non-members can enroll at a one-time fee of $20. Additionally, some competitors in the SeaTac Rental Car Facility offer dedicated express lanes for frequent renters or loyalty program members, with wait times as low as 5 minutes. For example, Enterprise Rent-A-Car's Express Lane service allows members to pick up their vehicles in as little as 3 minutes. While Payless does not currently offer a dedicated express lane, its Payless Perks program provides a comparable convenience for its members.