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Visitor Guide/Transit and Directions
Transit and Directions

How do I request wheelchair accessibility services on the SeaTac Rental Car Facility shuttle?

Verified: 2026-06-04

Quick answer

To request wheelchair accessibility services on the SeaTac Rental Car Facility shuttle, contact Prospect assistance in advance.

Detailed answer

To ensure a smooth and accessible journey, passengers requiring wheelchair services on the SeaTac Rental Car Facility shuttle should contact Prospect assistance at least 2 hours in advance. Upon request, the shuttle driver will be notified to meet the passenger at the designated drop-off zone with the necessary assistance. The SeaTac Rental Car Facility shuttle buses are equipped to accommodate 1 wheelchair per load. Passengers are advised to provide their flight information, arrival time, and specific accessibility needs when contacting Prospect assistance. The shuttle operates on a regular schedule, with departures every 15-20 minutes. For passengers with wheelchair accessibility needs, it is recommended to plan their trip in advance, taking into account the potential waiting time of up to 20 minutes. The contact information for Prospect assistance is available on the official SeaTac airport website, and passengers can also inquire about the service at the airport's information desks. By coordinating with Prospect assistance, passengers can ensure that their accessibility needs are met, and they can travel comfortably to the Rental Car Facility.

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