How do I request wheelchair assistance and what are the shuttle accessibility specifications at the SeaTac Rental Car Facility?

At the SeaTac Rental Car Facility, wheelchair assistance is provided by Prospect Airport Services, which operates 24/7. To request assistance upon arrival at the facility (located at 3100 S 160th St, SeaTac, WA 98188), passengers can use the courtesy phones located near the shuttle boarding area or call Prospect directly at 206-787-5300. The average response time for wheelchair assistance is under 10 minutes during peak hours (6:00 AM–10:00 AM and 4:00 PM–7:00 PM). For departures, passengers should notify the rental car counter at least 15 minutes before their shuttle departure to ensure a wheelchair-ready shuttle is dispatched. All rental car shuttles are ADA-compliant and feature a manual ramp with a maximum weight capacity of 800 lbs (363 kg) and a deployment time of 30 seconds. The shuttle interior includes four wheelchair securement positions with four-point tie-down systems and padded lap belts. The shuttle floor is equipped with anti-slip flooring, and the aisle width is 36 inches (91 cm) to accommodate standard wheelchairs. Drivers are trained in securement procedures and can assist with boarding via the ramp. For passengers with service animals, the shuttle allows animals on the floor without additional fees. If a passenger requires a lift-equipped shuttle (for power wheelchairs exceeding 800 lbs), Prospect can arrange a specialized vehicle with a 48-hour advance notice. The facility also offers accessible parking spaces near the shuttle pickup area, with 12 designated spots measuring 8 feet wide with a 5-foot access aisle.